Warranty Claim Form

Before submitting a warranty claim the following must be checked first:

  • I have registered my DADO bathtub and/or basin on the website warranty page
  • The product was not installed in a manner not appropriate to the product
  • The product was not used for an inappropriate purpose
  • The product was not exposed to harmful chemicals (like mineral acids) or extreme environmental conditions

Fill in the Form below: 

Please note that the Customer Services Support team will be in contact with you within 24 hours regarding your complaint.


You can also complete the below PDF form by printing and emailing it to support@dadoafrica.co.za along with your proof of purchase in the form of an invoice and five quality photos of your DADO bathtub and/or basin.

click here for warranty claim form